Shipping policy
We're thrilled to have you onboard at Antic! Your satisfaction and convenience are our top priorities, and we are committed to delivering your purchases smoothly and promptly. Here's what you need to know about our shipping policy:
Ready-to-Ship Items: Allow us a maximum of 1 week to process and dispatch your order.
Pre-Order Products: For items on pre-orders, please expect a shipping timeframe of 15-35 business days following the closure of the pre-order period, which typically ends on Fridays for that week's lineup.
International Shipments: It's important to note that for orders shipped outside the United States, any applicable import duties, taxes, or fees are the responsibility of the recipient. These charges are not covered by Play Benchi and should be settled upon delivery. We do not offer refunds for items returned due to unpaid customs charges.
Package Responsibility: Once we hand over your parcel to USPS, UPS, or DHL, Antic is not liable for any loss or damage that occurs in transit. Nevertheless, we are more than willing to assist you with the carrier's claim process to help locate any misplaced items.
We're here to ensure your shopping experience is nothing short of exceptional. Should you have any inquiries or need assistance with your order, reach out to us at info@getantic.com, and we'll be right at your service.
Thank you for choosing Antic for your fashion needs!